Industry Statistics

Increases Work Performance

Incentive programs increase work performance an average of 22%. Team-based incentives are credited with improving performance by 45%.
Source: The Incentive Research Foundation, 2002.

A survey of over 2,000 workers has found that 80% of employees said that praise and recognition motivates them to do a better job.
Source: Gallup August 2006
74% of employees say that being recognised by their managers for doing good work is very or extremely important.
Source: Nelson June 2006

The use of rewards was the single highest predictor of "organisational climate," which in turn had a direct correlation with financial results.
Source: Harvard Business Review 2000

Companies that reward their employees for being innovative increase their revenues by 2.5% and their profit margins by 2%.
Source: IBM Global Business Consulting CEO Survey December 2006

50% of companies reward their employees with gifts for prizes at their farewell party with only 27% rewarding and recognising a job well done during their employ.
Source: Red Balloon Day, Australian Pleasure Survey June 2004

Organisations are increasingly noticing the strong link between engaged employees and customer loyalty. By implementing measures that aid in employee retention, employers are finding that a flow-on benefit is that customers are also being retained as a result. Active reward and recognition programs and strong communication channels are seen to be of greater benefit to employees than increases in salary, additional training, and bonuses.
Source: Yahoo Finance October 2005
A survey of 1,500 Australian workers revealed that 20% of employees are ‘actively disengaged’ at work with an estimated cost to business of A$31.5 billion. Less than 30 per cent of actively disengaged employees are planning to stay with their current employer over the next 12 months. In contrast, only 18 percent of Australian workers are ‘engaged’ – working with passion and feeling connected to their employer – and delivering high levels of productivity, profitability and customer service.
Source, Gallup Organisation April 2005
Average cost of replacing an employee is $20 000
Source: Australian Institute of Management 2002
85% of employees say their morale declines significantly after spending six months on the job.
Source: Sirota Survey Intelligence March 2007